Subscriptions & Automatic Renewals

  • The software’s license is sold as automatically recurring subscriptions that renew each month on the anniversary of the purchase date.
  • All subscriptions automatically renew at the end of the monthly license term unless You cancel the subscription prior to the automatic renewal date.
  • We cannot grant refunds on renewal payments or on certain other purchases and upgrades. See more below under “Refund Policy”.
  • If a subscription renewal fails, the system will attempt to process the payment 3 more times according to our dunning mechanism schedule. After the 4th failed attempt, the subscription will be canceled.
  • If you subscribe to the monthly or annual plans, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the software will be disabled.
  • You can always access your account and cancel the subscription via https://customers.freemius.com/login/