The software’s license is sold as automatically recurring subscriptions that renew each month on the anniversary of the purchase date.
All subscriptions automatically renew at the end of the monthly license term unless You cancel the subscription prior to the automatic renewal date.
We cannot grant refunds on renewal payments or on certain other purchases and upgrades. See more below under “Refund Policy”.
If a subscription renewal fails, the system will attempt to process the payment 3 more times according to our dunning mechanism schedule. After the 4th failed attempt, the subscription will be canceled.
If you subscribe to the monthly or annual plans, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the software will be disabled.